Your privacy matters to us. This Privacy Policy explains in plain, transparent language exactly what personal data kpi4d collects from players in Indonesia, how that data is used, how it is protected, and what rights you have over your information. We encourage you to read this document carefully before registering an account or using any kpi4d service.
All personal data and financial information is stored on encrypted, access-controlled servers. We apply industry-standard security protocols to prevent unauthorised access at every layer.
kpi4d does not sell, rent, or trade your personal data to third-party marketing companies. Your information is shared only with service partners strictly necessary to deliver the Platform's services.
You have the right to access, correct, or request deletion of your personal data at any time. kpi4d responds to all data rights requests within a clearly defined timeframe.
We use cookies solely to maintain session security, remember your preferences, and analyse site performance. You can manage cookie preferences through your browser settings at any time.
kpi4d's data practices are tailored for players in Jakarta, Surabaya, Bandung, Bali, Medan, and across Indonesia — including local payment method data handling (BCA, BRI, BNI, Mandiri, OVO, DANA).
kpi4d's data handling practices align with internationally recognised data protection principles, including purpose limitation, data minimisation, and security by design.
kpi4d operates the online betting and live casino platform accessible at https://kpi4d.net (the "Platform"). For the purposes of this Privacy Policy, kpi4d acts as the data controller — meaning we determine the purposes and means by which your personal data is processed in connection with your use of the Platform.
If you have any questions, concerns, or requests regarding the processing of your personal data, you may contact our Data Protection team at any time using the contact details set out in Section 16 of this Policy. We are committed to handling all privacy inquiries promptly and transparently.
kpi4d collects only the personal data that is necessary to deliver its services, maintain account security, comply with legal obligations, and improve the player experience. The categories of personal data we collect are described in the table below.
| Data Category | Specific Data Points Collected |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender, and government-issued ID number (Indonesian national ID / KTP, passport, or driver's licence number). |
| Contact Data | Email address, mobile phone number (including WhatsApp contact), and residential address (street, city, province, postal code — applicable Indonesian cities include Jakarta, Surabaya, Bandung, Bali, Medan, Semarang, and others). |
| Account Data | Username, hashed password, account registration date, account status, and player preference settings. |
| Financial Data | Bank account details (bank name, account number, account holder name — e.g., BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history (deposits, withdrawals, amounts in IDR), and payment method ownership verification records. |
| Transaction & Betting Data | Wager history, game session records, sports betting selections (including Sportsbook, mix parlay accumulators, live casino rounds), win/loss records, bonus redemption history, and wagering requirement completion data. |
| KYC Verification Data | Copies of identity documents, selfie photographs submitted for identity verification, proof-of-address documents, and source-of-funds declarations where applicable. |
| Technical Data | IP address, device type and operating system, browser type and version, screen resolution, session duration, pages visited, clickstream data, and login timestamps. |
| Communications Data | Records of live chat conversations, email correspondence, WhatsApp messages, and support ticket history with kpi4d's customer service team. |
| Marketing Preferences | Your opt-in or opt-out status for promotional emails, SMS notifications, and WhatsApp marketing messages; records of promotional campaigns you have participated in. |
kpi4d collects personal data through the following channels and mechanisms:
The majority of your personal data is collected directly when you interact with the Platform. This includes data you provide when completing the account registration form, submitting KYC verification documents, making a deposit or withdrawal request, contacting our support team, participating in a promotion or bonus offer, or updating your account settings and preferences.
When you browse or use the kpi4d Platform, our servers and analytics tools automatically record certain technical data about your device and session. This includes your IP address, device identifiers, browser configuration, pages you visit, time spent on each page, and the actions you take within game interfaces. This data is collected through server logs, session cookies, and similar tracking technologies described further in Section 9.
kpi4d may receive personal data about you from trusted third-party partners in the following circumstances:
kpi4d processes your personal data only where a valid legal basis exists. The primary legal bases we rely on are set out below:
kpi4d uses the personal data it collects for the following specific purposes:
We use your identity, contact, and account data to create and maintain your kpi4d player account; authenticate your login sessions; process your deposits and withdrawals in Indonesian Rupiah (IDR); deliver the sports betting, live casino, and slot gaming services you select; and communicate with you regarding your account status, transactions, and service updates.
kpi4d verifies your identity and confirms that you are at least 21 years of age before enabling full withdrawal access. This process uses the identity documents and selfie photographs you submit. Verification outcomes are stored on your account record for regulatory compliance and fraud prevention purposes.
kpi4d analyses technical data, transaction patterns, and behavioural signals to identify and prevent fraud, money laundering, account takeover attempts, bonus abuse, multi-accounting, and other forms of Platform misuse. Automated systems flag anomalous activity for manual review by our security team.
kpi4d monitors your account activity — including deposit frequency, session duration, and betting patterns — to identify indicators of problem gambling. Where such indicators are detected, kpi4d may proactively reach out to offer responsible gaming tools such as deposit limits, session reminders, or cooling-off periods, as described in our Responsible Gaming policy.
When you contact kpi4d's support team via live chat, email, or WhatsApp, we use the information you provide — together with your account history and transaction records — to investigate and resolve your query efficiently. Support interaction records are retained to improve service quality and for training purposes.
Where you have opted in to receive promotional communications, kpi4d uses your contact data and marketing preferences to send you information about bonuses, special offers, seasonal promotions (including campaigns around Indonesian Independence Day, Idul Fitri / Lebaran, Ramadhan, Imlek, and other cultural moments), and new product launches. Each marketing message will include a clear option to unsubscribe.
kpi4d retains and processes transaction records, KYC documentation, and account activity data as required by applicable AML obligations and financial record-keeping standards. In cases where suspicious transactions are identified, relevant data may be disclosed to financial intelligence authorities as required by law.
Aggregated, anonymised or pseudonymised technical and behavioural data is used by kpi4d's product and engineering teams to analyse Platform performance, identify usability issues, improve game loading speeds, and enhance the overall player experience for our Indonesian player community.
kpi4d does not sell, rent, or trade your personal data to third parties for commercial marketing purposes. We share personal data only in the following limited and controlled circumstances:
kpi4d engages third-party service providers who process personal data on our behalf and under our documented instructions. These include:
All service providers are contractually required to process personal data only for the specified purpose, to maintain appropriate security measures, and to refrain from any independent use of the data.
kpi4d may disclose personal data to law enforcement agencies, financial intelligence units, or regulatory authorities where required to do so by applicable law, court order, or legal process. We will, where legally permitted, notify the relevant player of any such disclosure.
In the event that kpi4d undergoes a merger, acquisition, or sale of all or substantially all of its assets, personal data held by kpi4d may be transferred to the acquiring entity. Players will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
kpi4d retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The retention periods applicable to the main categories of personal data are summarised below:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML compliance and regulatory record-keeping obligations. |
| Financial Transaction Records | 7 years from the date of each transaction | Financial record-keeping and AML audit trail requirements. |
| KYC Documents | 5 years post-account closure | Regulatory compliance and potential fraud investigation needs. |
| Betting & Gaming History | Duration of account + 3 years post-closure | Dispute resolution, bonus abuse investigation, and responsible gaming monitoring. |
| Support Communications | 3 years from the date of the interaction | Quality assurance and dispute resolution. |
| Technical & Log Data | 13 months from collection | Security monitoring, fraud detection, and Platform analytics. |
| Marketing Preferences | Until consent is withdrawn, then 1 year for opt-out record | Proof of consent and suppression list management. |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with kpi4d's internal data disposal procedures. Where anonymisation is not technically feasible, data is rendered permanently inaccessible through industry-standard secure deletion methods.
kpi4d takes the security of your personal data seriously and has implemented a comprehensive set of technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction. Key security measures in place include:
kpi4d uses cookies and similar tracking technologies on the Platform to maintain session security, remember your preferences, and analyse how the Platform is used. The types of cookies we use are described below:
These cookies are essential for the Platform to function correctly. They maintain your authenticated session after login, enable secure deposit and withdrawal flows, and preserve your account preferences during a session. Without these cookies, the Platform cannot operate. These cookies do not require your consent as they are technically necessary to deliver the service you have requested.
These cookies collect anonymised data about how players use the Platform — such as which pages are visited most frequently, how long sessions last, and where players encounter errors. This information is used exclusively to improve Platform performance and player experience. We do not use this data to build advertising profiles or share it with third-party marketing networks.
Functional cookies remember choices you make on the Platform, such as your preferred display language or last-visited game category. They enable a more personalised experience on return visits. The information collected by functional cookies does not identify you personally and is not shared with third parties.
You can control and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in and using the Platform. Instructions for managing cookies in the most common browsers can be found through your browser's help section. Disabling performance or functional cookies will not affect your ability to access core Platform features.
As a player on the kpi4d Platform, you have the following rights in relation to your personal data. kpi4d is committed to honouring these rights promptly and without undue burden to you.
You may request a copy of all personal data kpi4d holds about you. We will provide a structured summary of your data within 30 days of a verified request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to kpi4d's legal retention obligations under AML regulations.
In certain circumstances, you may request that kpi4d restricts the processing of your data — for example, while the accuracy of data you have contested is being verified.
Where processing is based on your consent or a contract, you may request your personal data in a structured, machine-readable format for transfer to another service provider.
You may object to processing based on legitimate interests, including profiling for responsible gaming monitoring purposes. kpi4d will cease such processing unless compelling legitimate grounds override your interests.
To exercise any of the rights listed above, please contact kpi4d's Data Protection team at with the subject line "Data Rights Request". We will verify your identity before processing any request, and will respond within 30 days. In complex cases, this period may be extended by a further 30 days, and we will notify you accordingly.
kpi4d's primary player base is located in Indonesia (Jakarta, Surabaya, Bandung, Bali, Medan, and other cities across the archipelago). However, some of kpi4d's third-party service providers — including cloud infrastructure operators, game studio providers, and KYC verification partners — are located outside Indonesia. As a result, your personal data may be transferred to and processed in countries other than Indonesia.
Where such international transfers occur, kpi4d ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to that required by applicable data protection principles. Safeguards used include:
For further information about the specific safeguards applicable to any international transfer of your data, please contact .
The kpi4d Platform is strictly for adults. You must be at least 21 years of age to register an account and use any kpi4d service. kpi4d does not knowingly collect or process personal data from individuals under the age of 21.
During the account registration process, players are required to declare their date of birth. kpi4d's KYC verification process includes age verification using government-issued identification documents to confirm eligibility. Any account found to belong to a person under the age of 21 will be immediately suspended, all funds will be returned to the original payment method, and any personal data collected will be securely deleted.
kpi4d may send you promotional and marketing communications where you have given your explicit consent to receive them during the account registration process or at a later date through your account settings. Marketing communications may include information about:
You may withdraw your consent to receive marketing communications at any time and at no cost to you. To opt out, you may:
Once you withdraw consent, kpi4d will cease sending marketing communications within 5 business days. Withdrawing marketing consent does not affect your ability to use the Platform or receive essential transactional service notifications (such as deposit confirmations, withdrawal status updates, and security alerts).
The kpi4d Platform may contain references to or integrations with third-party game studios and payment service providers. While kpi4d takes care to partner only with reputable and established service providers, this Privacy Policy applies exclusively to data processed by kpi4d directly. kpi4d is not responsible for the privacy practices of third-party entities whose services are accessed through or in connection with the Platform.
Players are encouraged to review the privacy policies of any third-party service providers whose platforms they interact with independently of kpi4d, including payment gateway providers and game studio portals where applicable. kpi4d does not endorse or assume liability for the content, privacy practices, or data handling of any external entities.
kpi4d reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, Platform functionality, or business operations. All amendments will be published on this page with an updated "Last Updated" date displayed in the page header.
Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — kpi4d will provide advance notice by sending an email notification to the address registered on your account and/or by displaying a prominent notice on the Platform. The notice will be provided no later than 14 days before the revised Policy takes effect, giving you an opportunity to review the changes and, where applicable, to exercise any rights you may have in response.
Your continued use of the kpi4d Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should cease using the Platform and may request account closure and data deletion in accordance with Section 10.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way kpi4d handles your personal data, please do not hesitate to reach out to our Data Protection team using the contact details below. All privacy inquiries are treated with strict confidentiality and handled by trained personnel.
Send your data rights request or privacy query to:
Reach our support team via WhatsApp at +62 811 1234 5678 during operating hours.
Our live chat support is available 24/7 (00:00–23:59 WIB) directly through the kpi4d Platform.
When submitting a data rights request, please include your registered username, the email address on your account, and a clear description of your request. We will verify your identity before processing any request and will respond within 30 days. For complex requests, we may extend this period by a further 30 days and will notify you in advance.
Now that you understand how kpi4d protects your data, dive into the full range of games and sports betting markets available on the Platform — or visit our FAQ if you have any remaining questions.